Designing for healthcare requires a deep understanding of context. Unlike many other environments, clinical settings are fast paced, high pressure, and demand constant attention.
In such situations, systems must support, not interrupt, the workflow.
When working with structured coding systems, especially those linked to schemes like Mahatma Jyotirao Phule Jan Arogya Yojana and Pradhan Mantri Jan Arogya Yojana, doctors are required to quickly identify and apply the correct codes. However, the process often involves:
Large volumes of information
Time consuming navigation
Increased cognitive effort
The goal, then, is not to add more features, but to simplify the interaction.
Yojana Sahayak was designed with this principle in mind.
Understanding the User
Doctors operate under time pressure and need immediate access to accurate information with minimal effort.
Identifying Pain Points
Traditional systems require scrolling through long lists, navigating multiple layers, or switching between platforms, slowing down the process.
Design Goals
- Reduce time taken to find relevant codes
- Minimize steps in the workflow
- Improve clarity and usability
Key Design Decisions
The system focuses on: Faster and more intuitive search, streamlined structure, clear and readable interface
Outcome: By simplifying this frequent task, the overall workflow becomes smoother. Doctors can maintain focus, work more efficiently, and spend more time on patient care rather than navigating complex systems.
#patient #insurance #MJPJAY #PMJAY #Healthcaodes #socialservice #GGMC #JJH #InnovateToEvolve #Medical #Engineer #Design #Interdisciplinary #MakeInIndia